[IT Service Management], [Enterprise Service Management], [Jira Service Management], [Service & Support Teams]
In our free round table on September 28 in Winterthur, ITSM experts will show you how you can use agile working practices and methods in a targeted and value-creating way.
In today's world of high customer expectations and demand for always-on services, IT teams need to deliver exceptional service quickly and securely. To do this, companies not only need a flexible and collaborative ITSM solution that can be adapted to their needs. Agile methods and dynamic processes for service delivery are also needed - with less complexity and lower costs.
What can you expect?
In our free Round Table, ITSM experts from Atlassian and catworkx will show you which agile working methods can be used specifically to build particularly high-performing service teams. You can also experience Atlassian's flexible and value-adding ITSM solution Jira Service Management in a live demo. Whether you want to introduce or modernize IT service management, use our personal event to exchange experiences and as a source of ideas!
Speakers
Sebastian Eggers: Senior Enterprise Solutions Advocate at Atlassian
Bibiya Kakkattu: Senior Atlassian Expert, at catworkx
Fabian Dengel: Senior Atlassian Expert, at catworkx
Reference speaker: will follow soon
Networking
Following the round table, you are cordially invited to network over lunch. Here you will also have the opportunity to exchange ideas with our experts.
Location & Directions
We cordially invite you to the Round Table at the Rotes Turm in Winterthur.
Roter Turm
Theaterstrasse 17
CH-8400 Winterthur
Tel.: +41 79 2604674
E-Mail: info-ch[at]catworkx.com
Directions on Google Maps
Agenda
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09:30 - 09:45: Welcome
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09:45 - 10:30: Agile ITSM methodologies - Why do companies choose Jira Service Management from Atlassian?
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10:30 - 10:45: Break
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10:45 - 11:15: Live Demo Jira Service Management
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11:15 - 11:45: Reference - Service Management at the glance
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11:45 - 12:00: Q&A roundtable
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from 12:00: Networking & Lunch
You want to participate?
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Your participation!