Service and Support
Products for teams, from startup to enterprise
Make service management easy and responsive
Take a modern, flexible approach to ITSM with an ITIL-certified service desk that's easy to use. Integrate Jira Service Desk with Confluence and create a self-service knowledge base to deflect tickets and save time.
One service desk to rule them all
Jira Service Desk for ITSM
Jira Service Desk provides ITIL-certified templates for incident, problem, and change management that you can use out-of-the-box or customize.
Jira Service Desk for Customer Service
Deliver great customer service with multi-channel help across Web, email and mobile. Keep customer issues closely tied to your development roadmap on a single Jira platform.
IT Service Desk
JIRA Service Desk
Get everything your IT teams need out-of-the-box for service request, incident, problem, and change management.