Manage Jira und Confluence

Jira and Confluence delivered cost-effectively - infrastructure and service from Germany.

Advantages of managed hosting for Jira and Confluence

Stable performance

All parameters like CPU and RAM are configured according to your requirements.

Security and data protection

catworkx hosting is DSGVO compliant. Your data is hosted in the EU.

Scaled for Enterprise

We support your application independent of internal resources, capacity and know-how.

Availability

Up to 99.9% availability and 24/7 personal support.

Personal contact

You will be assigned a personal contact person who will take care of all your concerns. 

Full range of functions

Jira and Confluence in their full functionality without limitations.

All offers for managed hosting already start below 10,000 euros per year

Availability

We are helping you to reach the availability that you need by offering several different service level categories with up to 99.9% availability, 24/7 service desk and a 1h time-to-first-response SLA for incidents.

Data and Access Security

We comply with all requirements towards data security, compliance, and access restrictions:

  • Monitoring and short reaction times in case of incidents and problems.
  • Safety through secured connections and backups.
  • Choose your preferred data center location.
  • ISO-27001, ISO-27017, and ISO-27018 certified data centers.
  • Regularly audited hosting environment.
  • Data security management according to GDPR.

Scaling for Enterprises

Atlassian applications are helping many teams in numerous enterprises to set new standards of team collaboration and the catworkx managed cloud is ready to scale with you:

  • Several availability and service levels to select from.
  • Dedicated contacts for your requests.
  • Works seamlessly with your corporate active directory or LDAP server.
  • Managed service based on ITIL and best practices.
  • Infrastructure and processes adhere to compliance guidelines.
  • Your own environment gives you all the freedom you want and need for the application configuration and the usage of personal data.

Licenses & Development

Everything from a single source: We are an Atlassian Platinum Solution Partner and offer attractive licensing benefits - Contact us!

Comparison of catworkx Managed Cloud vs. Atlassian Cloud

  Atlassian Cloud Atlassian Self-Managed
Hosting Provider information Atlassian (info) catworkx
Hosting Platform (info) AWS (info) AWS
Data Residency / GDPR lightbulb_on USA / EU (User data always in USA) check-1 Germany
Compliance (tick) SOC2, ISO 27001/27018, PCI DSS v3.2, SAQ A (tick) ISO 27001/27018
Individual Domains/URLs (tick) (tick)
Availability (tick) up to 99,95% (tick) up to 99,9% & Updates w/o downtime
Configuration Flexibility warning Limited (tick)
REST API (tick) (tick)
Database Access (tick) (tick)
UI Customization (warning) Limited (tick)
Automation & Scripting (warning) Limited (tick)
Feature Updates star_yellow Free instant updates (tick) Free planned updates
Security Updates (star) Free instant updates (tick) Free short-term updates
Unlimited Storage Option (tick) (tick)
Atlassian Premium Support Availability (tick) (tick)
catworkx Premium Support Availability (tick) (tick)
Test Environments with Staging (tick) (tick)
Central User and Access Management (tick) Atlassian Access

(tick) LDAP / AD / Atlassian Crowd
Connection to Company LDAP / AD (warning) Requires 3rd Party Identity Provider. (tick) LDAP / AD
SSO Availability (tick) (tick)
IP Whitelisting (tick) (tick) VPN
Content Delivery Network (CDN) support (tick) (tick)
Global Search and Navigation (tick) (tick)
Advanced Archiving (error) (tick)
Free Migration (lightbulb) Requires migration project (tick)

catworkx Managed Cloud is powered by Amazon Web Services (AWS).

The included AWS hosting is ISO certified with:

ISO27001.97

ISO/IEC 27001:2013 is a security management standard that specifies security management best practices and comprehensive security controls following the ISO/IEC 27002 best practice guidance. The basis of this certification is the development and implementation of a rigorous security program, which includes the development and implementation of an Information Security Management System (ISMS) which defines how AWS perpetually manages security in a holistic, comprehensive manner.

ISO27017.1667

ISO/IEC 27017:2015 provides guidance on the information security aspects of cloud computing, recommending the implementation of cloud-specific information security controls that supplement the guidance of the ISO/IEC 27002 and ISO/IEC 27001 standards. This code of practice provides additional information security controls implementation guidance specific to cloud service providers.

ISO27018.9601

ISO/IEC 27018:2014 is a code of practice that focuses on protection of personal data in the cloud. It is based on ISO/IEC information security standard 27002 and provides implementation guidance on ISO/IEC 27002 controls applicable to public cloud Personally Identifiable Information (PII). It also provides a set of additional controls and associated guidance intended to address public cloud PII protection requirements not addressed by the existing ISO/IEC 27002 control set.

Platinum+Solution+Partner+Enterpise+clear+big-01

Atlassian Enterprise Platinum Solution Partner

Solution Partners provide the services, implementation, consulting, and unique solutions that help our users create what's next.

Our experts hold the following certificates and accolades: 

Your point of contact:

 
Hans Zimmermann:

IT System Administrator

8
Specialization: 
Service, Security, Delivery

More about Managed Hosting:

 

 

Introducing the latest enhancements of Atlassian Atlas

Much time has passed since Atlas was unveiled at Atlassian Team22, and Atlas' progress has been unstoppable.
Read More

Working as an IT Consultant at STAGIL

We would like to introduce you to Adrien Landecker. Adrien has already been working at STAGIL for 7 years, is an Atlassian consultant and team coach. Adrien is responsible for the team area management of the North German region and organizes the projects ...
Read More

How is Jira Work Management different to Jira Software?

What is Jira Work Management? Agile is gaining popularity. Non-technical teams start using tools like Jira Work Management to manage and simplifying their work. Jira Work Management, from Atlassian, is designed for non-IT teams such as HR, Accounting, ...
Read More

Upcoming changes to the Data Center and Server products

On Feb 15, 2023, Atlassian will be increasing Data Center and Server prices. Data Center will be getting an advantaged price increase and Server will be getting both an advantaged and list price increase.
Read More

7 Features That Make Mobile for Jira Unique

Here are the most unique features about Mobile for Jira: Secure login, 3rd party integrations, gadget support, user experience hust to name a few:
Read More

Beyond the basics of scaling agile

As agile adoption has increased over the last decade, many organizations have grown with agile and are scaling agile methodologies to help them plan, deliver, and track progress across their teams.
Read More