Modern incident management
Resolve incidents faster
Raise an incident in Jira Ops or through an integration with your alerting tool. Then fire up a chat room, alert additional responders, and publish initial comms all with a single button.
Quickly learn about what’s affected and what the impact is.
Easily see the status, severity level, and duration of the incident.
Know who's responding
Know who the current incident manager and technical lead are. Find the associated Slack Channel.
Timeline of key events
See the important response activities in real-time.
A better way for software and IT teams to manage incidents
From alert to resolution, all the key details in one place
Automatically pull key info from chat, alerting, and Statuspage into a real-time incident timeline. Give your team and company stakeholders one place to get up to speed.
Learn from every incident
The same timeline that got team members up to speed during the incident is your postmortem secret weapon. Discover root causes and make sure remediation work actually happens. Coming soon, you'll be able to understand the impact that incidents have over time with out of the box reporting and analytics.