Simply powerful service management software
Get a fully featured service management with self-service, automation, SLAs, and CSAT reporting
Deliver a better service experience
Customers or employees can submit requests with an easy-to-use help center and add Confluence to Jira Service Management to get an integrated knowledge base. Machine learning intelligently recommends the right service and learns from every interaction, so answers are easy to find.

Make asking for help easy
Make asking for help easy
Our self-service portal makes it easy to request help, search knowledge bases and track progress on issues.

Work smarter
Work smarter
Automation, queues, SLAs, approval workflows, and more. Everything to make your IT teams more productive.

Dev and IT, better together
Dev and IT, better together
Automation, queues, SLAs, approval workflows, and more. Everything to make your IT teams more productive.
Your point of contact:
Torsten Abert
Atlassian Consultant

Specialization:
Would you like to see Jira Service Management in action?
We'll be happy to give you a tour. During a demo, we will show you the functions that are relevant for your company.
Feel free to write to us about which processes and functions you would like to map. That way we can prepare ourselves optimally.

Atlassian Enterprise Platinum Solution Partner
Solution Partners provide the services, implementation, consulting, and unique solutions that help our users create what's next.