Unleash the full potential of high-velocity teams with Jira Service Management. Enable dev, IT ops, and business teams to collaborate at high speed. Respond quickly to change and deliver world-class service to your customers and employees.
Get started!By linking Jira Service Management with Jira Software, IT and developer teams can collaborate on one platform to fix incidents faster and push changes with confidence.
Customers or employees can submit requests with an easy-to-use help center and add Confluence to Jira Service Management to get an integrated knowledge base. Machine learning intelligently recommends the right service and learns from every interaction, so answers are easy to find.
No complicated contracts or expensive consultants. Get started today with preconfigured IT and customer service templates, suggested business process and automation rules, and built-in email support.
Our self-service portal makes it easy to request help, search knowledge bases and track progress on issues.
Automation, queues, SLAs, approval workflows, and more. Everything to make your IT teams more productive.
Automation, queues, SLAs, approval workflows, and more. Everything to make your IT teams more productive.
Jira Service Management brings development and IT operations teams together to deliver great service, fast. See how Jira Service Management ITSM software stacks up against the competition.
Atlassian offers free trials of most of its products, so you can test them out before committing to a purchase. The free trial is a great way to see if Jira Service Management is right for you and your team.
Gartner's Magic Quadrant evaluates companies on a variety of factors to help make decisions about products and services. It is an industry analysis tool divided into 4 quadrants: Niche Vendors, Visionaries, Challengers, Market Leaders. Companies are classified based on their implementation skills and vision. Being successfully recognized as a leader in the Gartner Magic Quadrant for ITSM Platforms is a great achievement and shows the industry's appreciation for Atlassian's products and services.
Atlassian Consultant
We'll be happy to give you a tour. During a demo, we will show you the functions that are relevant for your company.
Feel free to write to us about which processes and functions you would like to map. That way we can prepare ourselves optimally.