Take advantage of our full expertise and adapt your toolset to meet your business needs. Our variety of support services rise above the noise and help you make the most out of your Atlassian products.
Looking for permanent support? Our experts are here to solve upcoming challenges all year round.
We help you with daily issues regarding Atlassian and assist your end-users, so they get their work done.
Access our full Atlassian expertise, solve technical problems in no time and unburden your administrators.
Talk to us anytime! Set up your help hotline with custom availability and address problems immediately.
Share your screen with a tool of your choice. Skype, WebEx, TeamViewer, Zoom, go2meeting - we love them all.
Make ends meet. Monthly and time-based invoicing with transparent time overview give you full financial control.
Individual SLAs that meet your business' needs. Decide how quickly your service request are handled by our agents.
We help you keep your system healthy and neat or assist to structure and clean grown environments.
Let's join forces! Our employees can support on-site and temporarily become part of your Atlassian team.
We take care of your complete environment including server, virtual machine, database, web server, firewall and more.
We help you establish a framework for Incident and Change Management with defined approval and notification processes.
Some topics are better discussed on site. We are distributed throughout Germany and are not afraid to provide on-site assistance.
Atlassian Support Spezialist
Jira Software, Jira Service Management, Confluence
In our free round table on September 28 in Winterthur, ITSM experts will show you how you can use agile working practices and methods in a targeted and value-creating way.
Atlassian Analytics is specifically designed for Cloud Enterprise customers who use Jira Software, Jira Service Management, or Confluence.
Atlassian has introduced Atlassian Intelligence, an AI-based virtual assistant that combines the company's models with OpenAI's language models to create customized teamwork graphs. This will allow for AI-generated summaries in Confluence and test plans in Jira Software, as well as rewritten responses in Jira Service Management. These features will only be available in Atlassian's cloud-based products, not the data center versions.
After the end of support date, Atlassian and Marketplace Partners will no longer provide technical support for any issues, security updates, or bug fixes for Server.
Jira Service Management challenges ServiceNow as the market leader in IT service management.
What started as a small Add-on for Jira has made its way into the leadership square of the Gartner® Magic Quadrant™.